1) Describe the skills or attributes you believe are necessary to be outstanding when working in student support services?
I am a keen, passionate and enthusiastic person, with a strong desire to motivate and inspire students from various cultures & backgrounds, especially those with learning disabilities to do their best. Additionally I have very good time management & coordination skills, excellent in working independently or as part of a team, and I have good communications & listening skills when liaising with students and other staff. Proficient in the use of computers, specializing in MS office programs (word, PDF and PowerPoint), and certified trainer in TextHelp Read & Write Gold program.
2) How would you address a wide range of issues in your groups?
Get to know the student, find out what their interests are, which could be incorporated into my teaching plan.
Treat each student as a individual, encouraging them to work on their weaknesses, but use the strengths to their advantage.
Flexibility and a willingness to adapt programs and resources to ensure student has the best support needed to suit them individually.
Vary my teaching instructions, strategies and tools, to create an interest and prevent boredom, but also to meet the needs of all learning styles (visual, auditory, kinetic).
Encourage students to work independently or as part of a team
Encourage open classroom discussions which are respectful of all students in the classroom.
Raise any concerns about a students health & well being or classroom issues with parents and principal.
The above is what I have used for my application as a teacher, I focused on my strengths and what people have told me I am good at, like my ability to be flexible, adaptive and excellent communication skills. So you write up what your strengths are and area's of keen interest, key words like keen, enthusiastic, motivate, proficient etc are power words, and help make your application stand out.
Good luck and hope this helped a little